Support
Need help with the API? Whether you have questions about integration, found a bug, or need guidance on best practices, we're here to help.
Email Support
For bug reports, integration questions, or technical assistance with the API.
developer@3plguys.comAPI Documentation
Interactive API Explorer with try-it-out functionality for all endpoints.
Open API Explorer →Contact Us
General inquiries, partnership opportunities, and account questions.
3plguys.com/contact-us →Response Times
We aim to respond to all inquiries within 24 hours on business days.
Common Questions
How do I get API credentials?
Contact us at developer@3plguys.com to request OAuth client credentials for your organization. We'll set you up with both sandbox and production access.
My token keeps expiring. What should I do?
Access tokens expire after 1 hour. Implement the refresh token flow to automatically obtain new tokens without requiring the user to re-authorize.
Can I test without affecting real data?
Yes! Use the sandbox environment for all development and testing. It has completely separate data from production.
What are the rate limits?
Sandbox is limited to 1,000 requests per hour. Production rate limits vary by plan. If you're hitting limits, contact us to discuss your needs.